Delivered flexibly from two consecutive days to multiple groups doing half days at a time, you will learn how Aviation made itself 58 times safer by changing its approach to driving situational awareness, precise communication, effective teamwork, clear and creative leadership, inclusivity, precise time & workload management, error & threat management and problem solving & decision making.

Put together these competencies (which we all have within us) make us more likely to do the right thing, less likely to do the wrong thing. They mean we can perform by choice, not chance and become perfect consciously competent operators who retain eternal curiosity, which drives the art ever onward.

These are Human Factors, and are universal - the Pilots were the first group to have them applied to their world. Medicine has followed to great effect and now this course is squarely aimed at your world; to eliminate error and create a just, learning culture, where colleagues are tasked to excel at what they love and share the lessons with the entire organisation.

Human Factors effectively prevents repeat errors and strongly protects against unseen latent threats, while providing the learning mechanism to add these to your armoury as they occur.

Equipment, process and system errors do still occur, but now instead of progressing unseen to potentially catastrophic conclusions they are avoided, trapped or mitigated using the Human Factors tools you yourselves will develop or adapt for your organisations needs.

The course is entirely about you, you will own it - we are simply there to provide the proof that sensible people have done some very silly things in the past and through our knowledge and experience there is an incredibly simple and easily approachable solution.

The best part is that you already have these latent skills - we simply guide you as you organise them into an effective and enduring defence.

You and your team already have these innate abilities and competencies - our aim is to connect you with the 'hows' the 'whys' and the 'whens'.

Using the human errors which have led to dramatic consequences within aviation as the easy to understand examples, we help you translate these enhanced competencies into your environment. They are called Human Factors for a reason - they apply 100% to every human being.

Your training will be based entirely around your needs and aims - we are simply the 'canaries in the mineshaft' who had our human errors solved by NASA first - our industry would not have survived the error rate we had forty years ago.

We use our human goofs (both spectacular and amusing) as the Human Factors examples from which your delegates will create their own tools to tackle their own issues.

The connection is simple - all human error lies within nine human competencies which we all share. By using ourselves as the examples we are a psychologically safe area for your colleagues to confidentially examine their professional lives and identify the areas where error has crept in and develop solutions that prevent recurrence and create an open learning culture.

We recognise that every situation is different and we are completely flexible in both timing and delivery of our courses and modules. We can deliver the complete course in two days of face-to-face coaching, or split this into individual whole or half days, and for larger organisations we can train in 2-4 hour blocks per group, managing up to four groups within the day. We can also deliver the material online, in whole or in part. We are committed to catering for your needs.